Chinese checkers

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If the Mattel crisis has a single lesson to teach, it is that ensuring the quality of products outsourced to the Far East is of critical business importance. It can be done, says Malcolm Wheatley, and is very worth the expense and effort

G eorge Dexter has a stark warning for any manufacturer wanting to import parts or products from China or other low cost economies in the Far East. “You get what you inspect,” he says. “Not what you expect.” The chief executive of Tunbridge...

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