Office rocker
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Magazine Article, Source : The Manufacturer
Zone : World class manufacturing
Published : March 2008
All production’s improvement efforts can be undermined in the sales office, says John Dwyer. But lean the office and who knows what you might achieve?
When the customer rages about a missed or incomplete delivery, it’s always production’s fault. Often this isn’t just wrong and unfair. It blinds manufacturing companies to easy, near cost-free changes away from production that could make the whole...
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