KPI(TL) - Keeping people in the loop

Magazine Article, Source : The Manufacturer
Zone : Leadership and Lean
Published : December 2009

Key Performance Indicators (KPIs), in all of the various forms they take, are roundly considered one of the ‘must haves’ of modern corporate guidance.

It is likely you’ll witness their existence, or hear them talked about, in almost any manufacturing operation across the developed world and beyond. Yet many could just be wasting their time.

Mark Young finds out why.

KPIs. They are the roadmap to the holy grail of continuous improvement – the fundamental cornerstone within the Divine Mantra of The Efficiency Gods (or Toyota, as this is known in some circles). Loosely, a company or department sets the level...

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