Rethinking the service supply chain
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Magazine Article, Source : The Manufacturer US
Zone : Logistics and supply chain
Published : April 2007
Done well, service is not a cost center but a profit center, and a differentiator. April Terreri speaks with Professor Morris Cohen to find out how
How viable is your service supply chain? Probably not as viable as it could be, according to Morris Cohen, PhD. Cohen is professor of marketing and logistics at the Wharton School at the University of Pennsylvania and co-founder of MCA Solutions in...
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