Continuous flow at its best

Don’t stop till your customer says “Bravo.” For Signicast, John Harney learns, that customer was Volvo

“Quest for Excellence”

At one time, the Baldrige Awards were both the measure of excellence and a tool to achieve it. George Schultz asks, have manufacturers forgotten a valuable performance tool?

Lean information

Too much data gets in the way of knowledge, believes Ron Holcomb, and lean thinking helps draw the line

Leaning layoffs

A good lean implementation frees up capacity. Do you sell that capacity or cut your workforce? Rich Weissman looks at the challenges

When inventory is not waste

Some lean companies don’t buy the argument that less inventory is more, finds Alan R. Earls

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