In this webinar:
- We examine the practical and organisational paths to servitization, and the challenges that surround it.
- We look at how servitization prompts capital investment in re-tooling and IT.
- We touch on the new collaborative and consultative roles that both your sales and your delivery teams will need to adopt if they are to field a more service-orientated offer.
- And, as the Industrial Internet of Things (IIoT) begins to open up opportunities for both your production lines and your customers’ operations, we see how businesses can deploy IT profitably – from supply chains through to product delivery, installation and long after that.
Covering lessons from: Norbar Torque Tools; Phonak Hearing Systems; and the US fracking industry.
This will be a vivid, exciting and no-nonsense webinar with plenty of action points and food for thought.
To watch the on-demand recorded webinar, please fill in your details below.