While most manufacturers cite customer experience as a top priority going forward, implementing digital strategies that deliver better customer experience can be daunting. But digital transformation isn’t difficult if you take it one step at a time.
Today, supply chain networks span the globe, with the digital revolution multiplying both opportunity and complexity. As a result, the combination of the need for speed and growing big data volumes can cause existing supply chain planning processes to overload.
How do you summarise the takeaways from 186 interactive roundtable discussions, more than a dozen keynote talks, two panel discussions and countless conversations at the coffee station? Here are my own highlights from the two days.
Urgency around the green agenda has in recent months escalated, and with people from all walks of life scrambling to ensure their carbon footprint is reduced in line with intergovernmental treaties, the pressure on energy-intensive industries to fall in line is rapidly increasing too.
Direct to Consumer (DTC) sales is a growing phenomenon, disrupting traditional goods-to-market approaches by allowing manufacturers to sell direct, usually through their own online sales channels, instead of via wholesalers, retailers and other third parties.