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Leadership & Strategy

In today's fast-moving industrial landscape, discover best practice around profitability, efficiency and sustainability

Editors’ Picks

Manufacturers Business team working together Industrial Strategy Productivity Growth Leadership - image courtesy of Depositphotos. Leadership & Strategy

The British Chambers on rekindling business confidence and jumpstarting the economy

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Lord Karan Bilimoria: The Founder of Cobra Beer on getting ahead

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St Athan is the home of Aston Martin’s first SUV, the DBX. Image: Aston Martin Leadership & Strategy

Manufacturing in Wales: Crouching Tiger, Hidden Dragon

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All#3DPrinting#AI#Apprenticeships#AutonomousVehicles#BusinessModels#Cloud#Cobots#Collaboration#Commercialisation#Community#ConnectedSupplyChain#Coronavirus#Covid#Cybersecurity#DataScience#DataVisualisation#Design#DesignThinking#DigitalTwins#Energy#EnterpriseSoftware#Exports#Finance#Funding#Furlough#IndustrialRobots#IoT#IP#Jobs#Leadership#Leadership & Strategy#Lean#Legal#Manufacturing#NPD&NPI#Podcasts#Policy#PredictiveMaintenance#R&D#Reshoring#RPA#Sensors#Skills#Standards#SupplyChain#Sustainability#TOP 100#Trade#Training#VR#Warehousing#Webinar
outcome-based service model = Better Customer Service Satisfaction Indicator Experience Economy Servitization - image courtesy of Depositphotos Leadership & Strategy

CRM: How shifting your focus from products to customers drives growth

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