A service based approach to manufacturing a product is one level of servitization, but taking this concept to an entire factory to produce highly personalised items is an extremely ambitious plan, one that could potentially be normal in the future.
In the past few years, the function of a manufacturer has drastically changed. With a growing number of businesses in a variety of sectors stepping into the services field, what manufacturers can now offer has transformed.
Service-based models are increasingly being integrated into businesses, as manufacturers look to retain and strengthen customer relationships. Lighting manufacturer Lumenstream are hoping to "disrupt" the industry with their servitized approach.
As someone who grew up on a farm in Somerset, I can tell you that farmers are income-poor but asset-rich, if farmers can essentially rent agricultural robots and pay only for their labour, this could change the industry irrevocably.
Plastic injection mould manufacturer, Coral Products (Mouldings) LTD, is investing in an in-house recycling plant in order to offer housing associations and councils the option to recycle their plastics.
As we start to witness the widespread adoption of digitalisation – the technology focus behind Industry 4.0, Siemens UK’s Steve Martin outlines how the company’s ‘outcome based’ service proposition, allied to industrial digital technologies, is set to revolutionise its relationship with the food industry.
The way manufacturers talk about servitization these days, you’d think it was something new and shiny, but it’s as old as razor blades. Nick Peters reports on the background of offering Products-as-a-Service.