Dr Phil Carpenter
Director of Operations, Royal Mint
Dr Phil Carpenter is the Operations Director for the Royal Mint a post he’s held for the last 9 years having worked in the business for 20 years. As a member of the Executive Management team he’s been actively involved in leading the change from a civil service organisation towards a world class, customer focussed business which delivers value right across the key stakeholder group. As the longest serving member on the Executive team he’s seen numerous changes in personnel at a senior level and the impact this can have on a business if it lacks a clear vision, strategy and set of values behind which the entire business can align.