Programme
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4th Dec 2013
09:00 - 09:30Registration and Coffee
09:30 - 09:45Chairman's Introduction
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Professor Sir Mike Gregory, Head , Institute for Manufacturing
Mike Gregory is Head of the Manufacturing and Management Division of the University Engineering Department and of the Institute for Manufacturing (IfM).
Following an early career in industry he was the founder member of the team which established the Manufacturing Engineering Tripos, a senior undergraduate programme covering, marketing, design, production, distribution and service with very close industrial engagement. Subsequent developments in research and collaboration with industry reflected this broad view of manufacturing and led to the establishment of the IfM in 1998. Linking science, engineering, management and economics and integrating education, research and practice the IfM now has over 230 staff and research students and a further 100 undergraduate and Masters students.
Mike Gregory’s work continues to be closely linked with industry and government and he has published in the areas of manufacturing strategy, technology management, international manufacturing and manufacturing policy. He directs – with senior colleagues – the Institute’s EPSRC Innovative Manufacturing Research Centre.
External activities have included membership of various government and institutional committees. He served as Executive Director of the Cambridge MIT Institute from 2005-2008 and was Springer Visiting Professor at UC Berkeley in 2008/9. He chairs the UK Manufacturing Professors Forum and is a member of the UK Government’s Stakeholder Group on Manufacturing.
He is a Fellow of Churchill College Cambridge
09:45 - 10:15Manufacturing Keynote
Creating business growth, agility and competitiveness through re-shoring of manufacturing operations
* The development and creation of Made in Preston
* Why I brought manufacturing back from China to the UK
* The benefits of running manufacturing operations in the UK as a pose to internationally
* The cost implications of UK versus Chinese
* The growth that Made in Preston has seen as a result of manufacturing in the UK
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Nikki Hesford , Founder and Managing Director , Made in Preston
Ex-glamour model and single mum Nikki Hesford is the Founder and MD of Made In Preston Ltd, a successful British brand making fast fashion for bigger boobs.
She identified an unmet demand for fashionable clothing for bigger busted women and began to consider the viability of starting a business offering fashionable clothing and lingerie that would fit women over a D cup. Convinced that there was a suitable demand she launched her business which over the next five years would grow to include clothing, lingerie and swimwear. In 2010 Nikki was the national winner of a prestigious Natwest Everywoman Artemis award, and in 2011 ‘Young Entrepreneur of the Year’ at the Lancashire Business Awards.
10:15 - 10:40Manufacturing Keynote: Framework for Continuous Improvement
For almost 30 years the Toyota Production System has been discussed and conceptualised and dissected in order to understand how organisations can themselves become market leaders in their own sector. In this keynote Tony Wallis will present on the framework of the Toyota way of working and how this framework enable the participation of all employees and the direction they are heading. Tony will discuss how having this framework is intertwined in having a culture that continually improves.
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Tony Wallis, Director, Toyota
Tony Wallis has a wide depth and breadth of experience in all aspects of the automotive and materials handling industry, Tony Wallis, Toyota Material Handling’s Sales and Marketing Director and previously Operations Director has worked for some of the worlds most respected manufacturers including Toyota and Volvo.
Tony has a strong track record in improving business performance and developing teams that deliver volume, profit and customer service. Having developed a specialist understanding of the Toyota Production System, Tony has a strong understanding of process development, its application to all types of business and the tools that can help companies to drive down costs.
10:40 - 11:00Academic Keynote
As the U.K. economy begins to return to modest growth, a new report finds manufacturers that incorporate useful services with their existing products are realising business growth of 5 to 10 per cent a year.
Servitization is defined as the process by which a manufacturer changes its business model to provide a holistic solution to the customer, helping the customer to improve its competitiveness, rather than just engaging in a single transaction through the sale of a physical product. Advanced services have the potential to represent 50 percent of a company’s revenues. However, despite the benefits displayed servitization has failed to generate widespread awareness in the wider U.K. market. Tim’s presentation will address these benefits and highlight how companies can begin to engage in this market.
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Professor Tim Baines, Aston Business School
Professor Tim Baines leads Aston’s research on servitization. He is an international authority on servitization, and works extensively with manufacturers to transformation their operations to compete through Product-Service Systems (PSS). Aston is the centre of excellence for servitization within the new Manufacturing Advisory Service.
Professor Baines has published over 200 papers across the disciplines of management and engineering, and is amongst the most frequently-cited authors on servitization and Product-Service Systems. He has experience of a wide range of industrial engineering, technology management, and manufacturing management disciplines, and works with the leading companies in his field including Rolls-Royce, Caterpillar, Alstom, MAN and Xerox. His career started with a technician apprenticeship, and has progressed through a variety of industrial and academic positions, including that of Visiting Scholar within the Centre for Technology, Policy and Industrial Development at the Massachusetts Institute of Technology. He is a Chartered Engineer and a Fellow of both the Institution of Mechanical Engineers and the Institution of Engineers and Technologists.
11:30 - 13:00Stream A: Servitization
12:00 – 12:30
Servitization: A Customer PerspectiveAs a customer of servitization rather than the purveyor Hoyer will provide a unique insight into what has driven their business to this working model. Mark will discuss the both success and the difficulties encountered with this business model, including:
- Achieving cost saving
- The benefits and pitfalls of of creating a long term relationship
- The value add that this business has seen
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Mark Binns, Group Board Director, Hoyer
12:30 – 13:00
Introducing Servitization Through New Technolgy and Customer ServiceWaste is resource by another name and SITA has been in a change process to a handling/recycling and recovering energy company. Much of the infrastructure for recycling and energy recovery is in build or planned to be built in the next few years, involving over £1.5B of investment. However this is only one part of the change and our relationships with existing customers, our new product customers and new solutions on the horizon for collection of feedstock for use in our facilities is a major part of our future. From dynamic routing and payload management to bin communications and a truly, predictive, service led customer focus, we have moved a long way but have some considerable distance to go.v
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Stuart Hayward-Higham, Technical Director, SITA UK
Stuart Hayward-Higham was appointed to the Board in March 2009. Stuart joined SITA UK in 1997 after 10 years in environmental consultancy and has extensive knowledge of new and emerging technologies.
Stream B: The Winners: One Year On
11:30 – 12:00
Leadership and Strategy: The Key to Continued SuccessHaving won the award for Leadership and Strategy in 2012 Accolade has demonstrated the value of inspirational leadership and a properly constituted and communicated corporate strategy.
In this talk Gil will discuss 3 things that you’re not allowed to groan or roll your eyes at whilst reading this abstract. Leadership, Culture and Vision. Drawing primarily on social science research Gil will consider the relationship between the three and explain how this theory influences practice at Accolade.
In keeping with a central tenet of the Accolade Lean Model we’ll start with Why…
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Gil Woodward, Manufacturing Manager, Accolade Wines
Gil is the Lean Enterprise Manager for Accolade Wines Australia and Europe, based at their Avonmouth Bottling facility. Previously he worked with GSK Nutritional Heatlhcare as a Continuous Improvement Expert, where he completed Black Belt training. Gil is an Ambassador of TeachFirst, having previously taught secondary science in a central London school. Gil is also a Director of the Forest Education Business Partnership, a not for profit company operating in and around the Forest of Dean and Gloucestershire.
12:00 – 12:30
Winners of People and Skills AwardCaterpillar triumphed at The Manufacturer of the Year Awards after beating off strong competition to take home the 2012 People & Skills award.
The Desford factory impressed judges with its approach to its workforce and skills with an entry that demonstrated exemplary levels of employee engagement with the central challenges the business faced.
A simple, structured and effective approach to people development at all levels has contributed to a positive culture and transformation of BCP’s UK facilities.
The judges also noted that their approach to staff training and engagement evidently helped the company manage manufacturing demand cycles in difficult times and developed parent company confidence in their capability, resulting in significant investment in their UK facilities.
Simon will discuss how the plant achieved this success and the further improvements that have ensued over the past year.
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Simon Collins, EAME Future Talent Development Director , Caterpillar
Currently the Future Talent Development Manager for Caterpillar’s Europe, Africa & Middle East region, Simon has almost 25 years’ experience of human resource management, the last 7 of which have been with Caterpillar, the world’s biggest manufacturer of construction and mining equipment.
Simon is a Chartered Fellow of the Chartered Institute of Personnel & Development, (CIPD) actively involved in the Institute’s “Steps Ahead” mentoring programme with young unemployed people, and is a STEM (Science, Technology, Engineering & Maths) Ambassador promoting engineering careers to school students.
In his previous role as HR Manager for Caterpillar’s business based at Desford in Leicestershire, Simon implemented a number of initiatives that were recently recognised by two accolades: Caterpillar was named as one of the UK’s Top 100 Apprenticeship Employers by The National Apprenticeship Service and City & Guilds as a result of the apprenticeship schemes operated at Desford which, since their inception in 2011, have provided training and work experience to over 200 young people; the Business also won the People & Skills category of the 2012 Manufacturer of the Year awards, reflecting the significant work undertaken at Desford not only in terms of the development of the existing workforce, but also the highly effective relationship between the management team and the trades union, and the promotion of STEM related careers to young people in the local area.
Simon is now leading Caterpillar’s future talent strategy that seeks to provide an increased understanding of STEM related careers in general, and, more specifically, those available within Caterpillar, in order to increase the number of young people working towards the appropriate qualifications and providing the company with a sustainable pipeline of future talent.
12:30 – 13:00
Winners of SME Manufacturer of the Year AwardThe government’s recently published Foresight study, The Future of Manufacturing highlights the need to be ‘faster, more responsive and closer to customers’.
As Tharsus continues to make the transition from traditional sheet metal basherto pioneer in original equipment design and manufacture, Mike Hutchinson outlines the challenges to be tackled and how the team is working to a clear vision and common aims.
Tharsus designs and manufactures an eclectic and diverse range of equipment for customers including global corporations and emerging ventures looking to bring innovation to the market.
In breaking away from the traditional, transactional contract manufacturing model, Tharsus relies on a flexible team with a broad range of skills, all committed to making a contribution to continuous improvement. At the same time, success is underpinned by manufacturing metrics that are benchmarked against the best in the world.
The nature of the OEDM model, or Original Equipment Design and Manufacture, embeds Tharsus with its customers and in turn there’s a genuine focus on delivering results and return on investment.
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Mike Hutchinson, Manufacturing Director, Tharsus Group
Stream C: Cost Reduction and Future Technologies
11:30 – 12:00
Strategy and Selection of ERPSelecting the right ERP solution and partner for Origin Enterprises required 18 months of strategic analysis, scoping, planning and group decision making. In this presentation Derek will explain the importance of understanding the business strategy of a diverse group and the requirement for flexibility as that strategy develops over the course of the process. With multiple drivers for the decision, include risk avoidance and process improvement, Derek will illustrate the overall process undertaken for selecting the right solution and partner, and ultimately the risks and challenges faced by the group in replacing their systems.
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Derek Wilson, CIO, Origin Enterprises
Derek Wilson is CIO of Origin Enterprises Plc, a leading Agri Services business with operations in the UK, Ireland and continental Europe. Prior to joining Origin in 2007, Derek was the Managing Director of Siemens Business Services (Ireland), leading the organisation through a sustained period of growth and transformation. His background also includes senior ERP related roles with KPMG Consulting and JBA Software. He is a graduate of the Dublin Institute of Technology and a Fellow of the Institute for the Management of Information Systems.
12:00 – 12:30
Using IT to Turnaround your BusinessHayward Tyler undertook a restructuring halfway through an ERP upgrade, instead of this being a setback it was taken as an opportunity to review the business systems so they would fit the ‘New World’.
The IT and CI departments have worked side-by-side in introducing ‘live’ visual dashboards linked to our ERP software to give greater visibility of our data in a way that suited our business to be able to make decisions based on fact and not opinion. We now manage by exception.
This has been a great success in the turnaround of the business.
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Martin Clocherty, Manufacturing Systems Director, Hayward Tyler
Manufacturing Systems Director at Hayward Tyler, responsible for integration of ICT system development, Stores functions, Master scheduling, Material control, Continuous improvement projects and lean training.
I have been responsible for driving global continuous improvement change as part of the business turn-around and introduction and embedding of lean methodology.
The turn-around is based on a 5 year plan the will drive world class change across the Hayward Tyler business supported and under-pinned by ICT systems and information delivery. -
Keith Herring, Head of Information Technology, Hayward Tyler
Head of Information Technology at Hayward Tyler Ltd, responsible for Corporate IT strategy globally, has been an employee for 26 years of which the last 16 years have been the Head of IT.
I have been the strategic driver for ITC improvements taking Hayward Tyler from a main frame business system, Novel network with 20 users, and in isolation, to the present Epicor 9 business solution, with 250 users and global communications to all sites. Resent projects, server virtualisation and Epicor 9 upgrade in the UK and US. It has been a challenging but enjoyable time with Hayward Tyler.
12:30 – 13:00
Session title TBC-
Jon Fell, Partner, Pinsent Masons
Jon is a partner in the technology, media and telecommunications group and heads up the firm’s Telecommunications practice. Since 1995 he has advised on all aspects of internet related law and e-commerce issues. Jon is one of the founders of Pinsent Masons’ leading legal news site OUT-LAW.com. His clients include suppliers and users of technology. He has written and lectured extensively on all aspects of internet, IT and telecoms law and regulation.
13:00 - 14:00Networking Lunch
14:00 - 16:00'How to' Workshops
14:00 – 16:00
The 5 Biggest Mistakes That Manufacturers Make On Social Media“Social Media has traditionally been thought of as a tool for increasing brand awareness. In Fact it’s a powerful tool for lead generation.
During This workshop, you’ll discover….
- The 5 Biggest mistakes that manufacturers make and how to avoid them
- How Influential people on social media can act as referrers to new clients
- How easy it is to identify potential leads on social media
- How Even a minimal investment in social media can result in rapid growth for your business
If you’re serious about finding a new route to market, then this workshop is for you!”
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Danny Bermant, Managing Director, Brainstorm Digital
Danny has been advising businesses on digital marketing since 2000. He is director of Brainstorm Digital and specialises B2B social media strategy.
Danny helps medium sized businesses convert their social media audiences into customers. Sectors that Danny supports include healthcare, education, business schools, and professional services. He is a sought after speaker and his publications on social media and digital marketing are widely read.
14:00 – 16:00
The Toyota Production System WorkshopThe Toyota Production System (TPS) workshop will demonstrate Toyota’s world-renowned business process. The workshop will provide a framework of concepts and methods for improving efficiency plus a business simulation that demonstrates different types of production.
By examining key components including continuous improvement (Kaizen) and the elimination of waste (Muda), we will outline the different stages to develop a business improvement roadmap in order to help you increase efficiency in your business.
During the workshop we will demonstrate key features of the Toyota Production System, its application to every business and how it can help you to reduce waste, add value and improve profit.-
Tony Wallis, Director, Toyota
Tony Wallis has a wide depth and breadth of experience in all aspects of the automotive and materials handling industry, Tony Wallis, Toyota Material Handling’s Sales and Marketing Director and previously Operations Director has worked for some of the worlds most respected manufacturers including Toyota and Volvo.
Tony has a strong track record in improving business performance and developing teams that deliver volume, profit and customer service. Having developed a specialist understanding of the Toyota Production System, Tony has a strong understanding of process development, its application to all types of business and the tools that can help companies to drive down costs.
14:00 – 16:00
Branding – a manufacturers secret weaponIn this interactive workshop discover how brand strategy, done properly, can be a catalyst for sustained and profitable growth. There are very few manufacturing companies who understand where the true value lies in their business and how to exploit it. Even fewer are harnessing the power of brand positioning to create ‘competitive space’ around their business.
Attendees will come away with a commercial understanding of the principles of branding, how to use it to develop competitive advantage and key tools to help develop a deeper understanding of your ideal customers and how to market to them. If you think branding is for consumer-facing companies, think again.
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Ann Rimmer, Chief Executive Officer, Clock Creative Communications
With over 20 years’ experience of helping companies find their competitive advantage and develop this in to a compelling brand story, Ann combines creativity and business acumen in a way that is rarely seen.
Ann established Clock Creative in 1999, a Business to Business Strategic Brand and Marketing Consultancy. The team work with clients operating across the Globe and have particular expertise in, and a passion for, the manufacturing sector. With a proven methodology ClockWiseTM, Clock has successfully helped many clients improve bottom line through brand and marketing strategy.
Ann is a Chartered Marketer and has been North West Head of the Design Business Association (DBA) since 2009.
Essentials Skills for Growth: Directors' Workshops
14.00 – 16.00
“Mind The Gap!”To compete in today’s manufacturing marketplace, organisations need to embrace change and transform their business in the process. This creates gaps between process and people as the workforce responds to what is required. This is what we call the “Engagement Gap”.In this experiential workshop you will explore a whole systems approach to gaining greater clarity on what the organisational engagement gaps are. During the session you will identify your gaps and use our unique methodology to transform your manufacturing business by bridging the gap between process and people.
The session will use the latest brain-friendly learning techniques and graphically facilitate your thinking and conversations in a fun and highly participative workshop that will foster participation and create a more memorable learning experience. You will leave with a road map of how to avoid falling into this gap.
Purpose
To develop your understanding of how to bridge the engagement gap between process and people.
Outcomes
Participants will learn:
- What the four gaps are to a fully engaged workforce
- How an engaged workforce embraces change
- How graphic facilitation and meaningful conversations can support change
Participants will achieve:
- An understanding of their engagement gaps
- An understanding of the key steps to closing their gaps
- An insight into how to engage people in change
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Dig Woodvine, Managing Director, XCL
Dig joined the British Army in 1984, serving for 10 years serving as a Combat and Amphibious Engineer in 5 Airbourne Brigade and across Germany. Dig’s passion has been leading expeditions whilst living and working with indigenous people in the Amazon, India, Uganda and Ethiopia and was made a fellow of the Royal Geographical Society. Dig was given a Rotary International Scholarship to study Lean manufacturing in Japan and holds a Rotary Fellowship.
In 1997 he founded XCL and now leads on strategic direction and business development. He has designed business transformation programmes in factories across the globe, and has extensive experience designing learning and development solutions within manufacturing. He has a post-graduate degree in sociology and psychology.
16:00 - 16:00Close of Conference
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