Kingdom of Bahrain’s Ministry of Works Deploys Infor EAM

Infor EAM to Integrate Key Information Relating to Kingdom’s Essential Infrastructure

FARNBOROUGH, UK – November 21, 2011 – Infor, a leading provider of business application software serving more than 70,000 customers, today announced the implementation of its Enterprise Asset Management System (EAM) at the Bahrain Ministry of Works. Infor EAM, which is being deployed over 16 months by Infor channel partner Intertec Systems in association with United Technology, helps establish efficient use of long lived public infrastructure assets within the Kingdom of Bahrain whilst optimising service delivery and minimising costs.

News Points
 Infor EAM will help provide a complete asset registry by integrating all of the information relating to sanitation engineering, roads and building assets that are constructed, operated and maintained by the Ministry of Works. The solution will manage the Ministry’s public infrastructure assets through its entire life cycle – from design to retirement.
 Infor EAM will help keep the Ministry of Works’ engineering departments, equipment, and facilities available, reliable, and safe; meet the Ministry’s compliance and service goals; cut inventory levels, purchasing costs and energy use, and improve staff productivity.
 Core to the success of the project is the integration of data between the best-of-breed technologies used by the Ministry. The integration work involves using web services between the four key business software applications: Infor EAM, Rolta OnPoint (GIS), IBM’s Enterprise Document Management System (EDMS) and Oracle’s Enterprise Project Management Information System (PMIS).
 Implementation to include secure single sign on, and the effective use of mobile and handheld devices for remote maintenance management in order to maximize productivity of staff.

Ministry of Works Quote:
“The Ministry requires a wealth of information to ensure successful running of all the sanitary, road and building management assets in the Kingdom necessary to serve some 800,000 people. The integrated solution is a complete infrastructure asset management system with GIS, providing us with greater capabilities and flexibility across our departments,” said Hisham Yousif Sater, Director, Information Technology (ITD), Ministry of Works, Bahrain. “We can locate and personalise reporting of KPIs to include content from systems throughout the Ministry. Ultimately we have a complete financial, engineering and operational view of our operations across all our departments where before only information silos existed.”

What Infor says
“Infor EAM will help The Ministry of Works to manage its capital assets, predict reliability problems, prevent them and plan alternatives,” said Paul Hammond, General Manager, Infor in the Middle East. “Being a large government entity, the Ministry of Works requires proper allocation of its assets to help prevent hidden surprises within its operations. The Ministry will be able to monitor and manage the use and performance of its assets to gain better insight and control of them.”

Additional Resources
 Infor EAM –
 Ministry of Works Bahrain –
 Intertec –
About Infor
Infor is a leading provider of business software and services, helping more than 70,000 customers in 164 countries improve operations and drive growth. To learn more about Infor, please visit

About Intertec
Established in 1991, the Intertec group is a leading systems integrator and technology solutions provider. Our solutions include Business solutions including Enterprise Asset Management, Contact Center, ERP, Banking risk-&-compliance and Infrastructure solutions. We have our presence across UAE, Bahrain, Saudi Arabia, Oman, India and United Kingdom with 1000+ customers.
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