CHINA’S largest manufacturing network has launched a new website with an easy-to-use digital online manufacturing platform.
RapidDirect, China’s largest manufacturing network, has launched a revamped website to host its new online manufacturing platform. The platform allows users to upload their parts, select a manufacturing process and choose from a wide selection of materials and finishing options. Users can receive a quotation for their project within 24 hours.
The RapidDirect team has developed its new online manufacturing platform to simplify on-demand manufacturing. Eliminating the back-and-forth of email correspondence, the platform uses existing order data to build an accurate quotation for a project, based on factors like part size and material.
To use the online service, users simply upload a file and select various processing options — including manufacturing technology, material and finishing options — from drop-down menus. When the form has been submitted, a quotation is delivered within 24 hours by email, and the user can complete the order if satisfied with the proposal.
The online platform also allows users to manage multiple quotations in one place and track the progress of orders.
“Our digital online manufacturing platform provides users with up-front costs and detailed order information,” said Leon Huang, Managing Director, RapidDirect. “We believe that customers look for speed and transparency when submitting an order, and our new online platform gives them both.”
How it works
Once a file has been uploaded and a manufacturing process has been chosen, users can select a material, finish and unit quantity, and are given the option to provide further remarks and manufacturing instructions. Technical drawings can also be uploaded to provide further instruction to RapidDirect’s engineering team.
When these elements have been specified, users can submit their request for quotation, upon which they will receive a confirmation email. A RapidDirect engineer will then review the specifications and provide a quotation within 24 hours.
Users will be notified by email when the quotation has been created, and can assess the quotation — which includes a proposed price and lead time — by logging into the RapidDirect platform directly. When logged into the platform, users can manage multiple quotations at once, confirm or reject a proposed quotation and view the status of pending orders. For added clarity, quotations are priced in terms of total cost and cost per unit.
If satisfied with a quotation, users can complete their order by filling in shipping and billing information, after which they be provided with shipping costs. The status of the order can then be tracked from within the platform.
As the largest manufacturing network in China, RapidDirect has a factory area of 20,000 square meters and state-of-the-art equipment that includes 500 CNC machines, six gantry milling sets and a range of auxiliary equipment. Its manufacturing services include CNC machining, injection molding, sheet metal fabrication and 3D printing.
Although its new online manufacturing service allows for fast quotations without back-and-forth, RapidDirect remains committed to one-on-one customer service: with more than 150 professional engineers to its name, the company can offer expert advice to customers unsure of how to execute their manufacturing project.