How do organisations achieve digital transformation and high levels of automation without neglecting the need to deliver instant profitability? How is it possible to keep employees fully engaged and on-side through the transition to smart technologies?
New research from ORM and Acquia has identified customer experience as a “top priority” for the manufacturing sector in 2019. But how will changing focus from products to customers actually improve your manufacturing business?
The year is 2019. According to Blade Runner, manufacturers should be making flying cars and space-mining equipment with help from an android workforce. As we all know, the reality is a little different — and nowhere is this more true than in the back office of manufacturing companies. Patrick Foot reports.