Proven ways to get a quick ROI from digital transformation
Posted on 2 Apr 2019 by Jonny Williamson
It’s been proven that the most successful companies do more with less, successfully increasing productivity under pressure. Servitisation
Switching to service: The top servitization stories of 2018
Posted on 27 Dec 2018 by Maddy White
Embracing a service-based approach has been a priority for many manufacturers this year, as it can boost and/or open new revenue streams and help strengthen customer relationships. Here are The Manufacturer’s top servitization stories of the year! Manufacturing Leaders’ Summit: Where to focus your digital manufacturing efforts
Posted on 21 Nov 2018 by Jonny Williamson
If you’re a large or midsized manufacturer, chances are you’re already piloting new digital manufacturing technologies. As productivity pressure piles up and new solutions become available, it can be hard to know where to best focus your efforts. 5 key benefits of Automated Field Service Scheduling
Posted on 20 Nov 2018 by The Manufacturer
Few companies can remain competitive in today’s field service environment without effective management of time, costs and resources. Why the customer drives innovation in the experience economy
Posted on 12 Nov 2018 by The Manufacturer
The term “the experience economy” was coined in the 1990s to describe how customer experiences would become the main competitive battleground for companies. Today, we find ourselves in the middle of this new economy. In order to survive, companies now need to focus on “experience innovation” and increase their customers’ involvement in their innovation process. Daikin Applied UK: One manufacturer’s “revolutionary” shift to service
Posted on 29 Aug 2018 by Jonny Williamson
By adopting a digital, cloud-first strategy, Daikin Applied UK has created a truly connected customer value chain and a market-leading competitive advantage. 5 steps to successful field service servitization
Posted on 28 Aug 2018 by The Manufacturer
Top tips to guide your business through how to keep costs low and achieve success in a servitization model. Augmented Reality in service: Ready for the prime time?
Posted on 2 Aug 2018 by The Manufacturer
Augmented Reality is already helping service businesses generate cost savings and productivity improvements, as Titos Anastassacos explains. Servitization + digital tech = ↓ food waste & ↑ competitiveness
Posted on 20 Mar 2018 by The Manufacturer
As we start to witness the widespread adoption of digitalisation – the technology focus behind Industry 4.0, Siemens UK’s Steve Martin outlines how the company’s ‘outcome based’ service proposition, allied to industrial digital technologies, is set to revolutionise its relationship with the food industry. Servitization: Embracing customers, boosting revenues
Posted on 19 Mar 2018 by Nick Peters
The way manufacturers talk about servitization these days, you’d think it was something new and shiny, but it’s as old as razor blades. Nick Peters reports on the background of offering Products-as-a-Service.