Servitisation

CROP - Business growth ideas innovation competitive advantage market share - image courtesy of Depositphotos.

Innovation

Now’s the time for manufacturers to innovate their business models

The Prince's Trust has partnered with Innovate UK, to find the next generation of UK innovators - image courtesy of Depositphotos.

Innovation

Go-to-Market innovation: Five pillars of commercial agility

outcome-based service model = Better Customer Service Satisfaction Indicator Experience Economy Servitization - image courtesy of Depositphotos

Digital Transformation

Five things I learned moving to an outcome-based service model

Industry 4.0, the Fourth Industrial Revolution, Smart Manufacturing Data Analytics Digital Transformation Connected value chains - stock image

Digital Transformation

Proven ways to get a quick ROI from digital transformation

outcome-based service model = Better Customer Service Satisfaction Indicator Experience Economy Servitization - image courtesy of Depositphotos

Leadership

Switching to service: The top servitization stories of 2018

BusinessModels

Export manufacturing orders remained stable and well above average, in line with the past 16 months - image courtesy of Depositphotos.

Digital Transformation

Manufacturing Leaders’ Summit: Where to focus your digital manufacturing efforts

Stock Engineering Automated Field Service Scheduling - AdobeStock

Digital Transformation

5 key benefits of Automated Field Service Scheduling

manufactur customer service

Innovation

Why the customer drives innovation in the experience economy

Customer Service Satisfaction Concept - image courtesy of Depositphotos.

Leadership

Daikin Applied UK: One manufacturer’s “revolutionary” shift to service

BusinessModels

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Leadership

5 steps to successful field service servitization

BusinessModels

Augmented Reality - Companies could be increasing their profits by US$1bn annually (by 2017) through the application of AR in their field service business - image courtesy of Depositphotos.

Leadership

Augmented Reality in service: Ready for the prime time?

BusinessModels