All manufacturing companies are transitioning to technology companies.
With shift comes a fundamental revenue shift. It is much less about increasing sales through products and much more about increasing profitability through better business outcomes for your customers from the services you provide.
That is the essence of servitization.
If your goals include:
- increased customer satisfaction / better customer experience
- decreased cost
- more productive workers
- improvements all along the innovation and product lifecycle
- new service offerings such as equipment-focused or consulting in nature
…then servitization is a logical direction to move your manufacturing business.
The steps above are the bedrock of moving your company from the products-driven, traditional/legacy economic model to the service-driven, customer-focused newer model.
Microsoft has produced an exclusive new eBook to help ensure your servitization business transformation is a success.
Fill out the form* below to download your free copy of Five Steps to Successful Servitization:
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