DispatchTrack accelerates global expansion with new UK headquarters

Posted on 13 Jan 2022 by The Manufacturer

DispatchTrack has announced new UK headquarters and further operational growth throughout EMEA and APAC.

The announcement comes hot on the heels of DispatchTrack’s massive expansion in Latin America with the acquisition of Beetrack, a logistics software provider in the region, and adding a further 850 customers across 20 Latin American countries.

DispatchTrack powers deliveries each year for thousands of global customers across a broad range of industries including retail, furniture, appliances, construction, grocery, restaurants, food and beverage, and 3PLs. Furniture Village, Vision Logistics, Walmart, and Coca-Cola are among the brands DispatchTrack already serves in the UK and globally.

The company’s SaaS platform simplifies complex last mile deliveries and service operations for major B2B and B2C brands and their delivery partners so they can provide high-touch, frictionless, and delightful delivery experiences to their customers.

The robust platform and AI-powered proprietary hybrid routing technology automatically and dynamically determines the fastest route and most efficient load for each van or lorry and tracks each shipment – from the moment an item leaves the warehouse to the moment it is delivered or installed at its destination.

Retailers and delivery companies can offer their customers the ability to self-schedule a convenient delivery window, receive proactive real-time updates with the shipment’s progress, and experience true predictability and visibility every step of the way.

Alex Buckley
Alex Buckley, General Manager of EMEA and Asia Pacific operations for DispatchTrack

In addition to new offices in the UK, DispatchTrack has appointed Alex Buckley as General Manager of EMEA and Asia Pacific operations. Alex is a customer experience industry expert with more than 25 years of e-commerce, SaaS and software experience.

“DispatchTrack has revolutionised our delivery experience, reduced costs and made us more sustainable by reducing the amount of miles and fuel we use,” said Peter Toon, CEO at Vision Logistics. “It anticipates delays and handles exceptions while optimising delivery routes taking into account factors such as weather and traffic.”

Co-founder and CEO of DispatchTrack, Satish Natajaran, said: “We are incredibly excited to launch formal operations in the UK and continue our journey in driving digital transformation for the global logistics market. We’ve achieved an exceptional track record, and with the ability to now serve both global and local brands, we can streamline their last mile operations and deliver delightful experiences for customers around the world.”