Home appliances manufacturer rolls out AR at factories

Swedish home appliances manufacturer is rolling out augmented reality technology across its factories worldwide.

Electrolux is rolling out augmented reality (AR) technology across 16 of its factories in Europe – image courtesy of Electrolux

Household appliances manufacturer Electrolux is rolling out augmented reality (AR) technology across 16 of its factories in Europe, the Middle East and Africa.

When machinery goes wrong at a factory, it can potentially mean thousands in lost revenue, sometimes requiring visits from specialist engineers.

Making the repair process as fast as possible is crucial, but on-site technicians can’t be experts on everything, and specialist engineers can’t be everywhere.

Electrolux has decided to turn to augmented reality (AR) to solve this problem, and to implement the new technology for remote maintenance to ‘speed up the maintenance process and keep production lines rolling’.

The company has implemented Tempestive Reamplia, a mobile app that uses AR to help in-field technicians. The on-site technicians can wear a pair of smart glasses or use a tablet to film what they can see in real-time to an expert engineer at a different location.

Carsten Franke, senior vice president at Electrolux EMEA, said: “Digitisation is changing fast our working environment in operations and is starting to add value and competitive advantages for the company.”

“Using this technology means the onsite technician can work hands-free and the problem can be identified quickly and easily, without misunderstanding. It cuts costs and travelling, saves time and reduces the failure rate and gets equipment faster back to work.”

AR is beginning to have a substantial impact on the world of industry and enterprise, with more and more companies aiming their products at that sector of the market and many brands and companies discovering the advantages of using AR technology in areas such as construction, retail, design and automotive.