When the Covid-19 pandemic struck, for Megger, protecting their people’s health and securing jobs were their first priorities.
The electronic test equipment and measuring instrument manufacturer knew they needed to adapt fast and do so in a way that would make their employees and customers feel as supported as possible.
Clear, concise and reassuring communications with their employees and their families — including a monthly broadcast by CEO Jim Fairbairn — provided not only leadership clarity, but also a sense of belonging and inclusivity for the workforce.
The manufacturer then set their sights on flexibility, soon realising that two-thirds of their more than 1350 global employees could be just as effective working from home than on site.
Digital transformation acceleration
But as many companies have realised during the Covid-19 outbreak, a lack of social contact can leave staff feeling isolated. So Megger got creative, accelerating their digital transformation initiatives and leveraging video communication technologies to make everyone feel a sense of normality and camaraderie. Against the odds, Megger’s people are now collaborating more successfully and seamlessly.
This new way of communicating was also embraced by Megger’s sales force, who quickly moved their relationships from face-to-face to online.
Find out more about Megger’s response to the Covid-19 pandemic, including how the company has been producing and broadcasting dozens of webinars in different languages, as well as ramping up their social media activities to encourage more conversations, in the video below: