PTC announces Servigistics expansion with the US Air Force

Posted on 20 Jan 2022 by The Manufacturer

PTC, which operates extensively across the UK from its Farnborough base, has announced that the United States Air Force (USAF) is expanding its use of its Servigistics® Service Parts Management SaaS solution for its supply chain modernisation program, ESCAPE.

The expansion is a five-year definitive contract consisting of a one-year base period and four one-year options that are worth up to $95m if all options are exercised.

The USAF’s Sustainment Center’s 448th Supply Chain Management Wing is responsible for the ESCAPE – Enterprise Supply Chain Analysis, Planning, and Execution – programme and is made up of 3,000 personnel supporting the USAF’s global readiness.

The USAF is leveraging Servigistics as the sole-source provider to plan and optimise its $76bn service parts supply chain tuned to asset availability.

This expansion builds on the success of prior Servigistics deployments and enables the USAF to adopt additional functionality, phase out legacy systems, consolidate IT costs, and further improve readiness.

“Our principal objective is maximising the readiness of assets and equipment,” said Abigail Strobell, Programme Manager with the Air Force Materiel Command at the Department of Defense.

“It is an immense and complex challenge. PTC’s Servigistics solution gives us confidence from a proven track record of success and powerful capabilities that will enable us to optimise our service parts supply chain.”

Servigistics supports ESCAPE’s effort to modernise planning and forecasting, increase aircraft availability and improve mission support functions while investing taxpayer funding in optimal parts inventory.

The ESCAPE effort supports business process and systems re-engineering efforts with fully deployed future state environment functionality and capability.

“The US Air Force has one of the most sophisticated and complex service parts supply chain operations in the world,” said Leslie Paulson, General Manager, Servigistics Business Unit, PTC.

“By embracing digital solutions like Servigistics, the USAF is transforming its service parts supply chain to optimise planning and logistics with its OEM network and strengthening the digital thread.”

PTC President and CEO Jim Heppelmann added: “We are proud to continue supporting the USAF’s digital transformation and modernisation efforts to better ensure the readiness of assets and equipment.”

For federal, aerospace, and defense organisations, Servigistics surpasses the most stringent standards and rigorous vetting processes and is deployed within the USAF, Coast Guard, and with OEMs, including Boeing, Lockheed Martin, Northrop Grumman, and others.