Quality systems top UK manufacturers’ priorities amid rising cyber risk

Posted on 27 Feb 2026 by James Devonshire
Company: Rockwell Automation

UK manufacturers are doubling down on quality management, smart monitoring and data-driven production as they navigate supply chain disruption, prolonged downtime and workforce shortages, according to Rockwell Automation’s The OEM Advantage Playbook.

The findings suggest that British OEMs are shifting their focus away from traditional mechanical constraints and towards digital reliability, quality control and operational visibility, signalling a broader transformation in how manufacturing performance is measured and improved.

Quality systems top UK technology priorities

Quality Management Systems (QMS) emerged as the leading technology priority among UK respondents, with 60% identifying them as critical to improving key performance indicators—the highest proportion recorded across Europe.

UK manufacturers also showed strong interest in smart technology, production monitoring and vision inspection tools, with 55% citing each as essential. These figures are well above global and European averages, highlighting a national emphasis on data-driven process improvement.

The trend reflects growing recognition that production performance is now constrained less by machine throughput and more by data quality, process visibility and coordination across operations.

Technologies such as digital twins, AI-enabled analytics and smart manufacturing platforms were also widely viewed as important, reinforcing the UK’s move toward integrated, insight-driven operations rather than isolated automation upgrades.

Downtime rarer but far more disruptive

Unexpected downtime occurs less frequently in UK factories than in many other regions, but when it happens it lasts significantly longer.

Only 3% of UK respondents reported experiencing no unexpected downtime, while many said incidents could take up to one or even two weeks to resolve—far higher than global and European averages.

This extended disruption helps explain why relatively few UK manufacturers consider themselves leaders in downtime reduction, despite many tracking it as a core KPI.

Supply chain delays were the most commonly cited cause of downtime, followed by equipment failures, skills shortages, safety incidents and quality issues. The findings suggest operational complexity rather than mechanical faults is the main driver of productivity losses.

Trade disruption drives engineering-led supply chain redesign

Global trade changes continue to shape UK manufacturing strategy. Some 85% of respondents said recent trade measures have affected their operations, compared with 61% globally.

Rather than relying solely on supplier switching or price increases, UK OEMs are prioritising engineering-led responses, with 63% redesigning products or bills of materials to enable onshore or nearshore production.

Cost-cutting remains common, but the survey suggests manufacturers are seeking resilience through design and production decisions rather than short-term commercial tactics.

Cyber risk becomes a constant planning factor

Cybersecurity is now seen as a permanent feature of manufacturing operations rather than a temporary spike in risk.

Nearly two-thirds of UK respondents expect cyber-attack levels to remain the same over the next year, while 23% expect them to increase—a higher proportion than global or European averages.

This indicates that cyber resilience is increasingly embedded in day-to-day operational planning, particularly as manufacturing systems become more connected.

Digital fragility and workforce shortages constrain productivity

The survey found that quality control problems and fragile software or IT systems are now the biggest barriers to efficiency in UK factories, cited by 35% of respondents—well above global averages.

Machine reliability ranked significantly lower as a concern, underscoring a shift away from mechanical bottlenecks toward digital and process-driven challenges.

Workforce issues were also prominent. Employee turnover and skills shortages topped the list of barriers to achieving strategic goals, ahead of economic uncertainty.

This suggests that UK manufacturers’ ambitions for digital transformation may be limited less by strategy than by execution capacity.

A sector reshaping its priorities

Taken together, the findings paint a picture of a manufacturing sector undergoing structural change. UK OEMs are prioritising quality systems, data visibility and engineering-led supply chain redesign, while grappling with long downtime recovery times, cyber risk and talent shortages.

As production systems grow more complex and interconnected, the survey suggests success will depend less on machinery alone and more on the robustness of data, digital infrastructure and workforce capability.

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