In the second of a two part series, Professor Peter Hines, chairman of the Lean Enterprise Research Centre at Cardiff University and consultancy S A Partners explores how multi-site organisations can develop a durable lean approach.
As we discussed in the first part of this article (October 2009), firms in the lean world have moved from asking questions like “where do I start?” and “who should I involve?” to more pragmatic questions such as: 1 How long is it before the benefits start fading away? 2 Why do people seem to…
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