DHL and Cranfield launch new shift manager program

Posted on 1 May 2014 by The Manufacturer

DHL Supply Chain has again teamed up with Cranfield School of Management to deliver a new program designed at providing additional learning for shift managers.

Building on the success of last year’s Efficient Warehouse Practices program for GMs, the logistics provider and the school are looking to continue its efforts as part of the First Choice Employer initiative.

The scheme has seen nine courses held for GMs during the past year, covering topics such as planning and control, labour management and materials handling.

On completion of the course, and with mentoring from a nominated senior management representative, delegates were then tasked with producing a detailed Site Action Plan to deliver cost savings, with progress regularly tracked and reviewed.

Chris Sharp, chief operating officer at DHL Supply Chain, said the firm decided to develop a course specifically for shift managers after the success of last year’s pilot.

“Last year’s pilot proved so beneficial in equipping our warehouse managers with the latest skills and techniques to drive efficiency into our customers’ supply chains that we decided to develop a version specifically for our shift managers, with a more practical and less strategic emphasis,” he said.

Camilla Jonsson, executive development director at Cranfield University’s Centre for Customised Executive Development, added: “We’re delighted both by the impressive results of the warehouse manager course and DHL’s decision to roll out the learning to the next level in its organisation. It’s a great example of how Cranfield works closely with its clients to enable them to improve performance.”