The best investments to make in your new manufacturing business

Posted on 24 Mar 2017 by The Manufacturer

Running a manufacturing business often means that you’ll frequently need to make investment decisions.

But, when it comes to making the right choice, it’s important to know which investments are going to be the most rewarding. A wise investment will not only provide a good ROI, it will also improve the growth and development of your company. We’ve listed some of the best investments to make in your manufacturing start-up.

High-quality equipment

When you are just starting out with a new manufacturing business, purchasing cheaper equipment can be a good way to save on the initial costs. However, in the long term, this can often become costlier for your business as cheaper, low-quality equipment is unlikely to produce high quality results. Additionally, cheap machinery or manufacturing equipment is more likely to break down or fail, causing problems with production in the future. Investing in high-quality machinery might put a dent in your business bank account to begin with, but better gear provides better results, improving your company’s reputation.

Employee training

Depending on the type of manufacturing that your company provides, there are many different types of employee training courses and programs that you might want to consider offering to your workforce. For example, an online civil engineering degree is a great qualification to have if you want to do well in the manufacturing industry. When it comes to business success, investing in your employees often pays off very handsomely. When an employer funds an employee’s masters degree in civil engineering, for example, it benefits both parties.

Professional digital marketing

Whether your manufacturing business is in the business to consumer (B2C) or business to business (B2B) sector, digital marketing is an essential strategy today. Having an online presence is vital for business in all industries and sectors, and whether you are targeting other businesses or the general public, having a strong digital marketing campaign is crucial. For many small manufacturing businesses, outsourcing digital marketing and search engine optimization tasks to a professional company is the option that provides the best value.

Exceptional customer support

Providing an exceptional level of customer support, for example 24-hour live webchat or a helpline, can be a costly step, but you’ll be glad to hear that offering outstanding customer service is an investment that will really pay off. Round-the-clock customer support, friendly customer service representatives, and the option for customers to seek support via live web chat or social media messages will certainly improve your reputation and earn both trust and respect from your customers. If your main source of business income is via an e-commerce store, invest in offering payment support and an easy returns and refunds process.

High quality web design

No matter which customer group your manufacturing business targets, investing in a professional, high-quality web design will increase traffic to your site and improve your bounce rate. A website that is visually appealing, easy to use, secure and provides a wealth of information about your company will encourage visitors to stay and find out more.